A healthy workplace is built on respect, safety, and dignity. Yet many organisations still struggle with behaviours that create discomfort, fear, or unfair treatment—often because employees are unsure of what harassment looks like, how to respond, or what their rights and responsibilities are.
This course provides a practical, accessible understanding of workplace harassment as outlined in South Africa’s 2022 Code of Good Practice on the Prevention and Elimination of Harassment in the Workplace. Through real-world examples, clear definitions, and guided reflection, participants learn how to identify harassment early, address it confidently, and help create a workplace culture where everyone feels protected and valued.
Whether you’re an employee, manager, or HR practitioner, this training empowers you to recognise harmful conduct, respond appropriately, and support a healthier, more respectful environment for all.
WHAT THIS COURSE COVERS
This course gives participants a strong, practical understanding of harassment in the workplace—what it is, how it happens, why it matters, and what to do about it. Key topics include:
Legal definitions and key principles
Harassment vs. bullying vs. discrimination
Power dynamics and vulnerability
The impact on individuals and organisations
Physical, verbal, psychological
Indirect harassment (rumours, exclusion, belittling)
Cyber/digital harassment
Sexual harassment (quid pro quo & hostile environment)
Racial, gender-based, and other prohibited conduct
Harassment by clients, customers, and third parties
Subtle behaviours
Escalating patterns
Cultural factors enabling harassment
Employer obligations
Employee rights
Manager accountability
Reasonable preventative steps
Safe channels for reporting
What happens after a complaint is submitted
Non-victimisation & confidentiality
Fair, timely, and trauma-sensitive handling
How to intervene safely
Supporting affected employees
Preventing escalation
Encouraging a culture of respect
Policies, communication, and behaviour standards
Reasonable accommodation for victims
Leadership responsibilities
Everyday habits that reinforce respect
Realistic workplace examples
“What would you do?” exercises
Guided reflection for skill-building
LEARNING OUTCOMES
By the end of this course, participants will be able to:
Recognise what constitutes harassment under the Code of Good Practice
Distinguish between acceptable, inappropriate, and unlawful behaviour
Identify early warning signs before situations escalate
Understand their rights and responsibilities in the workplace
Use appropriate channels to report or address concerns
Respond confidently as a manager, peer, or bystander
Contribute to a respectful, safe, and inclusive culture
Apply practical strategies to prevent harassment
WHO SHOULD ATTEND?
This course is ideal for:
All employees across all levels
Managers, supervisors, and team leaders
HR practitioners and health & safety representatives
Organisations aiming to strengthen compliance
Anyone responsible for maintaining a respectful work environment
WHY THIS MATTERS FOR YOUR ORGANISATION
Prevents misconduct before it escalates
Reduces legal, financial, and reputational risk
Builds trust and psychological safety
Supports employee well-being and retention
Strengthens leadership accountability
Aligns the organisation with labour law requirements
Promotes a respectful, inclusive culture
Demonstrates organisational commitment to dignity and safety
COURSE FORMAT
Delivery: Live virtual session
Duration: ±2.5–3 hours
Includes: Practical scenarios, discussion, Q&A, and digital workbook
Group Size: Flexible for teams or departments
Customisation: Can be tailored to your organisation’s policies and values
Interested in bringing one of our courses to your team? Simply complete the contact form, and we’ll get back to you as soon as possible to discuss your needs and next steps. Or click on the button below to contact us via WhatsApp for a quick response
Let’s work together to create a respectful, high-performing workplace where your people — and your business — can thrive.