Last updated: 27 November 2025

(POPIA Compliant)

Last updated: 27 November 2025

1. Purpose of This Policy

This Privacy Policy explains how Mindful Skills Virtual Academy collects, uses, stores, and protects your personal information in compliance with the Protection of Personal Information Act (POPIA).

2. Information We Collect

We may collect:

• Name, surname

• Email address and phone number

• Company details

• Billing information

• Training attendance records

• Website usage data (cookies, analytics)

We only collect information necessary for providing our services.

3. How We Use Your Information

We use your information to:

• Process bookings and payments

• Register participants for training

• Email course materials and certificates

• Provide customer support

• Send optional updates or newsletters

• Improve our website and services

4. Sharing of Information

We do not sell or share your information with third parties, except for:

• Service providers (payment processors, email tools)

• Legal requirements (if mandated by law)

All third parties are POPIA-aligned and must protect your data.

5. Storage & Security

We take reasonable technical and organisational steps to secure your personal information, including:

• Encrypted communication

• Protected storage systems

• Access controls

• Regular data backups

6. Your Rights Under POPIA

You may:

• Request access to your personal information

• Ask us to update or correct information

• Request deletion where applicable

• Opt out of marketing communication at any time

• Withdraw consent for processing (where applicable)

Requests can be made by contacting [your email].

7. Data Retention

We retain information only as long as necessary for:

• Completing training administration

• Legal and financial recordkeeping

• Compliance with POPIA

8. Cookies & Website Analytics

Our website may use cookies for:

• Performance analytics

• Improving user experience

• Tracking website traffic

You can disable cookies in your browser settings.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Updated versions will be available on our website.